APPLICATION AND INSTALLATIONS
If I am needing technical support or help installing my product, who can I contact?
If I am needing technical support or help installing my product, who can I contact?
Can I use my old drain on my new Lava bathroom lavatory faucet?
What is the recommended hole size for my kitchen faucet?
The kitchen faucet spout shank isn't long enough to fit my granite countertop. Do you have an extension kit?
How do I know which types of kitchen faucets fit my sink?
First, determine the number of holes and space prior to buying your faucet. The space is measured from the hole center to hole center and available in single-hole, two-hole (usually 4”), three-hole (4”, 8” on widespread models) and four-hole. Secondly, determine the size of the spout. The spout should reach as close to the center of the sink as possible and if you have multiple bowls, you may want to have the spout that can be rotated to provide coverage for each one.
Lastly, determine the finish. Most Lava faucets are available in brushed gold, matte black, bronze gold, polished chrome, oil-rubbed bronze, satin nickel and selective two-tone finishes (Like matte black and brushed gold).
If the coming deck plate or Escutcheon is too small and can not fit the hole, What can I do?
WARRANTY AND RETURN POLICY
Are my Lava Odoro faucets lead-free?
What is the GPM (Gallons Per Minute) or flow rate of the faucet? Does this vary by model?
What percentage of recycled or reclaimed material is used in the manufacture of faucets?
What is PVD?
PVD (Physical Vapor Deposition) is a molecular process by which a faucet is finished with a uniform layer of deposited metals, metal alloys or metal nitrides and oxides.
The resulting finish is a molecular bonded finish that has become part of your faucet rather than a “dipped” or spray-coated faucet. The process is carried out in a large vacuum chamber (.013 atmospheres).
The faucets are placed into the evacuated chamber while an inert gas such as argon is backfilled and ionized.
This cleans and prepares the parts for the metal deposition process. A metal is introduced to a high current, low voltage electrical arc resulting in gaseous and ionized metal that is then accelerated at high energy and introduced to the chamber with inert or reactive gases.
The different mixtures of gases will react with the deposited metal resulting in various colors we see on faucets. For instance, zirconium and nitrogen are used to make the popular polished brass we see on most door handles and faucets.
What is a Ceramic Disc Cartridge?
CARE AND MAINTENANCE
What cleaning products should I stay away from while cleaning my Lava Odoro faucet?
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How do I maintain the finish on my faucet? What should I use to clean it?
COUNTRY OF ORIGIN
Where does Lava Odoro source products and why?
Why does Lava Odoro choose China as origin?
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Cost-Efficiency: China has long been known for its cost-effective manufacturing capabilities. The lower labor costs, access to raw materials, and efficient production processes make it an attractive option for companies looking to reduce production costs.
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Skilled Workforce: China has a skilled and experienced workforce in the manufacturing industry, which can ensure high-quality products and precision in production.
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Global Distribution: China's central location in Asia allows for efficient global distribution, reducing transportation costs for exporting products to various markets worldwide.
In conclusion, Lava Odoro is dedicating to making great quality productsand make it affordable for most household.
Will chemical agents such as drain cleaners cause damage to my faucet?
My brushed gold faucet is tarnishing, what should I do?
My faucet and drain is leaking, what should I do?
If yes, then you most likely have a defective cartridge or spring and washer depending on the type of faucet you have. Lava Odoro sells many different types of faucets. If you know the model number of your faucet, you can call us and we will gladly identify the correct part number to order. If you do not know the model number, you can take a picture of your faucet and send it to use via email to info@faucetorsink.com or info@lavaodoro.com along with your contact information. Please allow 12-48 hours for a response.