🎖️ Limited Lifetime Warranty 📦 Easy Return 🚚 Free US Shipment 
📦 Easy Return    🚚 Free US Shipment
🌟🌟🌟   Use 20% Off Code WUHS043ZJTS7 at Checkout
🌟Use 20% off oCode WUHS043ZJTS7 at Checkout

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Returns & Refunds

LAVA ODORO RETURN POLICY (30 DAYS)

  • All products are new and covered by our standard warranty.
  • For any questions, contact us at info@lavaodoro.com or call +1 585 968 4275.
  • Please inspect your items upon receipt and contact us immediately if there are any issues.

RETURN INSTRUCTIONS

  • Items must be returned in original packaging, without damage, at your own cost.
  • Refunds are processed within 5-7 business days after receipt of returned items.

GUIDELINES

  • Items must be in new, unused condition.
  • Shipping costs are non-refundable.
  • Returns after 30 days are not accepted.
  • Return address: 1800 S Archibald Ave, dock #7-10, Ontario, CA, 91761, +1 (909) 917-5999.

Non-Returnable Items

  • Custom orders, items over 30 days old, installed, or damaged items.
  • Items missing accessories or documentation.

Reporting Damage or Missing Items

  • Report any damage or missing items within 48 hours.
  • Send photos and details to info@lavaodoro.com with your order number.

Refunds

  • Refunds are processed within approximately 10 days and returned to the original payment method.

Order Cancellation

  • Orders can be canceled within 24 hours for a full refund.
  • For cancellations after 24 hours, contact us at 1-585-968-4275, Mon-Fri, 8:00 AM to 5:00 PM PT.

Non-Returnable Items

  • Some fragile or bulky items are sold as "All Sales Final."

International Returns

  • International orders are non-returnable but can be serviced under warranty.

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