This warranty relates to defects in manufacture, materials or workmanship in Lava Odoro sink or faucet supplied for installation into domestic promises in the United States. It does not extend to:

• Damage resulting from failure to maintain the product in accordance with the Care and Maintenance instructions provided with the product.

• Normal wear and tear, scratches or accidental damage.

• Faults arising from improper use and/or installation.
All incidental or consequential damages are specifically excluded. No additional warranties, expressed or implied are given, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. This warranty gives customer specific legal rights, and customer may also have other rights which vary from state to state.
When requesting warranty service, you will need to provide Customer Service:
1. A dated, valid proof of purchase (payment receipt from an authorized Lava Odoro resellers)
2. A description of the problem
Items must be properly and safely packed in such a manner to prevent damage to the part or product during shipment. For your safety, please ship via insured carrier which employs package tracking.
After warranty service is completed, any repaired or replacement parts/products will be return shipped via Standard Ground service to the customer free of charge. Upgraded expedited shipment is available for a fee.

For Warranty Services, please submit a ticket via: info@faucetorsink.com, info@lavaodoro.com